Last updated: February 20, 2026

Cookie Policy

This Cookie Policy explains how Loyaltica (“we”, “us”, or “our”) uses cookies and similar tracking technologies when you visit loyaltica.com or use our services. Please read this policy alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They help the site remember information about your visit — such as your preferred language or login status — making your next visit easier and the site more useful to you.

Similar technologies such as local storage, session storage, and pixel tags work in comparable ways and are also covered by this policy.

2. Cookies We Use

We use the following categories of cookies:

Name	Type	Provider	Purpose	Duration
__clerk_db_jwt	Essential	Clerk	Maintains your authenticated session after sign-in.	Session
__session	Essential	Clerk	Stores session data required for secure authentication.	Session
__client_uat	Essential	Clerk	Tracks the last time your Clerk session was updated to keep authentication in sync.	1 year
NEXT_LOCALE	Functional	Loyaltica	Remembers your preferred display language (English or Portuguese).	1 year

3. Cookie Categories Explained

Essential cookies

These cookies are strictly necessary for the website to function and cannot be disabled. They enable core features such as signing in, maintaining your session, and securing your account. Without them, our services cannot be provided.

Functional cookies

Functional cookies allow us to remember choices you make — such as your preferred language — to provide a more personalised experience. Disabling them may affect the way the site behaves for you.

Analytics cookies

We do not currently use third-party analytics or advertising cookies. If this changes, we will update this policy and, where required by law, ask for your consent.

4. Third-Party Cookies

We use Clerk to handle user authentication. Clerk sets its own cookies on our domain to manage login sessions securely. These cookies are essential and cannot be disabled while using authenticated parts of the service. You can review Clerk's own privacy and cookie practices at clerk.com/privacy.

We do not permit third-party advertising networks or social media trackers to set cookies through our website.

5. How to Control Cookies

You can control and manage cookies in several ways:

Browser settings — Most browsers let you view, block, or delete cookies. Refer to your browser's help documentation for instructions: Chrome, Firefox, Safari, Edge, Opera.
Do Not Track — We respect your browser's Do Not Track (DNT) signal where technically feasible.
Opt out of analytics — If we ever introduce analytics cookies we will provide a mechanism to opt out without affecting the essential functionality of the site.

Please note: Blocking or deleting essential cookies will prevent you from signing in and using authenticated features of Loyaltica.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our services. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically.

7. Contact Us

If you have questions about our use of cookies or this policy, please contact us at:

Loyaltica
privacy@loyaltica.com